Welcome to Ebony essential
We’re excited to have you! Whether you’re a beauty supply shop looking to grow or a beauty enthusiast eager to explore, you’re in the right place. At Ebony Essential, we connect local shops with passionate customers. Shops can access valuable resources, while members enjoy exclusive discounts and early access to new products.Join us in creating a vibrant beauty community where everyone thrives. Thank you for being part of our journey!
Shop by
Category
The E2 Experience
A membership experience that grants customers access to all participating stores offers an exceptional blend of convenience and value. Members can explore a diverse range of beauty supply retailers, each offering specialized products, tools, and expert services. This membership allows customers to enjoy exclusive discounts, loyalty rewards, and special promotions on both products and beauty services, such as hair treatments, skincare consultations, and makeup applications. Whether seeking professional-grade tools, personalized advice, or salon-quality services, members can take advantage of tailored deals and perks that enhance their beauty experience. This seamless integration across multiple beauty supply shops creates a rewarding environment for beauty enthusiasts, making every interaction more valuable.
-
Can I use my membership discount in-store and online?Yes! Your membership discount is valid both in our physical beauty supply stores and on our website. Simply provide your membership details when shopping in-store or log into your account online to apply the discount.
-
What is the return policy for membership orders?Our return policy for members is the same as for all customers. If you're not satisfied with your purchase, you can return eligible products within 30 days for a refund or exchange. Items must be unused and in their original condition. Please refer to our Return Policy page for full details.
-
Do I need a membership to shop on the website?No, you don’t need a membership to shop on our website. However, members enjoy exclusive discounts and other perks. If you shop frequently, becoming a member could save you money and provide additional benefits.
-
What is the membership program, and how does it work?The membership program provides exclusive benefits such as discounts on beauty products, early access to sales, and special promotions. As a member, you'll receive a unique membership number, which you can use to access discounted prices on products in our store and online.
-
What products are eligible for membership discounts?Most products available on our website and in participating beauty supply shops are eligible for membership discounts, including cosmetics, hair care products, skincare, and salon equipment. Some items may be excluded from discounts due to manufacturer restrictions or promotions, but we make sure to highlight those during checkout.
-
How do I contact customer service if I have a question?You can contact our customer service team through our "Contact Us" page. We offer live chat, email support, and a customer service hotline. Our team is available Monday through Friday to assist you with any questions or concerns.
-
Can I cancel my membership at any time?Yes, you can cancel your membership at any time. If you cancel, you will still enjoy your member benefits until the end of your billing cycle. To cancel, simply go to your account settings and follow the cancellation instructions.
-
How do I become a member?Becoming a member is easy! Simply sign up by selecting the "Become a member" button. Once registered, choose a membership plan that suits you, and you'll instantly start enjoying all the perks.