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Privacy Policy

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Effective Date: 12/1/2023

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Ebony Essential ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.yourwebsite.com] (the "Site"), use our services, or purchase products from us, including through our membership program.

By using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

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Personal Information

When you register an account, purchase products, or sign up for our membership program, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (credit card number, billing address)

  • Membership details (e.g., tier level)

Non-Personal Information

We may also collect non-personally identifiable information, including:

  • Browser type and version

  • IP address

  • Device type

  • Pages visited on our website

  • Referring URLs

  • Information collected through cookies (see Cookies section below)

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and membership subscriptions

  • Provide customer support and respond to your inquiries

  • Send promotional emails, newsletters, and updates (with your consent)

  • Improve our products, services, and website functionality

  • Analyze site usage and improve the user experience

  • Comply with legal obligations

If you opt into our email marketing, you may receive marketing communications. You can unsubscribe at any time by following the instructions in those emails.

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

  • Service Providers: We may share your personal information with trusted third-party companies that assist with processing payments, fulfilling orders, or sending marketing emails.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to track activity on our website and store certain information to enhance your browsing experience. These technologies help us:

  • Analyze site traffic and user activity

  • Improve website performance and functionality

  • Personalize content and ads based on your preferences

You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. However, please note that some features of the Site may not function properly if cookies are disabled.

 

5. Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption of sensitive data, secure payment gateways, and restricted access to personal information within our company.

However, no data transmission or storage system can be guaranteed to be 100% secure, so while we strive to protect your personal information, we cannot ensure its absolute security.

 

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to legal obligations.

  • Opt-out of Marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise your rights, please contact us at [contact@yourwebsite.com].

 

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

 

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this policy periodically for any updates.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

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Ebony Essential

Email: sales@ebonyessential.com

Phone: 646-280-6125
Address: 400 NY-17M

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